I’ve used a few programmable remotes over the years and helped friends and family set some up.  Maybe this is age showing or just my disinterest in always having something new but the Harmony 880 still works better for me than any of the newer offerings.

Unfortunately, my 880 finally failed after ~9 years of drops and abuse. I thought I was SOL and started looking at new ones until I ran across this on Amazon:

While discontinued years ago, I guess the Chinese factory is keeping these strong.  I got one and sure enough it is just like the old one.  No mold variations, button issues, low quality, or screen changes like you might see on a knock-off product.  Worked just like my original genuine Logitech Harmony 880.

I had to load the software to program the new one. Through the Harmony website, I ended up with MyHarmony desktop software which is not the right package to use to program this remote.  Get the 7.x version of the older Logitech Harmony Remote Software.  You can transfer directly from your old ID/remote programming directly to the new one as a replacement.

Logitech Software Page.
Direct link for Windows.
Direct link for Mac.

Problem solved, and I didn’t end up with some product I didn’t like or that had poorer reviews & reliability!